Our Guarantee

As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. It is always a pleasure to give your orders our personal attention. We consider each order an obligation to provide complete satisfaction. Whether you order these flowers yourself or receive them as a gift, please contact us within 48 hours of the reception of your order.Guaranteed same day delivery anywhere in the USA or Canada if ordered by 2PM in recipient's time zone (holiday periods excluded). All other orders will be delivered next day. Guaranteed next day delivery to all other countries Monday through Friday (holiday periods excluded) if ordered by 2 PM ET subject to certain conditions.